This Privacy Policy describes how INtouch (“we,” “us,” “our”) collects, uses, and protects your personal data when you use our application or visit our website at https://intouch.care/ (the "Platform").

Definitions

• Processing: Any operation or set of operations, carried out with or without automated processes, involving the collection, recording, organization, storage, consultation, modification, use, disclosure, or destruction of personal data (per Article 4 of Regulation No. 679/2016).
• Personal Data: Any information relating to an identified or identifiable natural person. This includes, but is not limited to, names, identification numbers, location data, online identifiers, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of a natural person.
• Platform: The INtouch website and related services provided through https://intouch.care and other related domain names.
• Psychologist: A licensed mental health professional who publishes exercises on the Platform.
• Client: An individual who uses the Platform to access psychological exercises and maintain a personal mental health journal.

Purposes of Processing
The purposes of processing personal data include:

1. Managing and executing contracts or pre-contractual measures requested by the User.
2. Registering and managing the Platform for operational use.
3. Providing psychological and psychotherapeutic assistance.
4. Conducting statistical/scientific research on aggregated and anonymized data.
5. Analyzing anonymized data for service improvement.
6. Managing disputes.

Nature of Data Provision
The provision and processing of data are essential for purposes 1 and 2, which are critical to the proper execution of the relationship between Users and the Data Controller. Refusal to provide this data may impede the Platform’s functionality.

Health-related data is processed for medical treatment purposes under the supervision of a licensed Psychologist, who adheres to professional confidentiality as required by law. Anonymized data is processed for research, and the legal basis for this is Article 9, paragraph 2, letter j) of the GDPR.

Personal Data of Psychologists
For the creation and management of a Psychologist's account, we collect:

• Email
• First Name
• Last Name
• Password

Psychologists can delete their personal data and account information directly within the Platform.
Assignments created by Psychologists are shared publicly with others on the Platform unless removed. Information regarding Psychologists’ use of therapy tools will be retained for the duration of their use of the Platform.

Personal Data of Clients
For the creation and management of a Client's account, we collect:

• Email
• First Name
• Last Name
• Password

Clients have the ability to delete their account, which will also remove all personal data, including completed assignments and journal entries.

Data Security
We take commercially reasonable measures to protect your personal information, but please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use acceptable means to protect your data, we cannot guarantee its absolute security.

Third-Party Disclosure
We may employ third-party service providers (e.g., hosting providers, analytics providers) to assist in the operation of the Platform. Personal data will only be shared with these providers to the extent necessary to perform their duties. We may also be legally obligated to disclose certain personal data, but will do so only when strictly required.

Your Rights
Under the GDPR, you have the following rights regarding your personal data:

• Right to access your personal data.
• Right to rectify inaccurate data.
• Right to erasure of your data, under certain conditions.
• Right to restrict processing of your data.
• Right to object to data processing, particularly for direct marketing.
• Right to data portability in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint with a supervisory authority.

Minors and Incapacitated Persons
In cases involving minors or incapacitated individuals, processing is lawful only with consent from the parent or guardian. If it is discovered that the Platform is used by a minor without consent, the account will be deleted.

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. The current version will always be available at https://intouch.care/privacypolicy. Continued use of the Platform following any changes will constitute your acceptance of the revised Privacy Policy.

Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact us at info@intouch.care.